Veterans United Spokesperson (2024)

FAQs

How do I stop Veterans United calls? ›

If, however, after you have submitted your information to us and you no longer wish to be contacted at the phone numbers provided, you may instruct us to place you on our internal “do not call” list by calling us at 1-833-252-8030.

Veterans United receives a score of 777 out of 1,000 in J.D. Power's 2023 U.S. Mortgage Origination Satisfaction Study. The industry average for origination is 730. (Mortgage origination covers the initial application through closing day.)

Veterans United typically requires a credit score minimum of 620 to qualify for a VA loan. You also need to meet ability-to-repay guidelines related to things like debt-to-income (DTI) ratio, residual income and more. Guidelines can vary based on your specific situation.

Offering remote opportunities, Neighbors Bank is a proud member of the Veterans United family of companies.

If you are contacted by a scammer:

Know that VA will never call you and request money, even if you see “Veterans Affairs” on your caller identification. Do not give out any personally identifiable information or other personal or sensitive data such as financial and banking information. Hang up the phone immediately.

Yes, Veterans United is a direct lender. This means it originates its own loans, as opposed to a mortgage broker, which connects borrowers with multiple lenders to find the best match.

Veterans United Home Loans was founded in 2002 by brothers Brant and Brock Bukowsky. In 2003, the company named Nathan Long as CEO.

Because it specializes in VA loans, veterans, servicemembers and their families will likely benefit the most from using Veterans United. That said, civilian borrowers may apply for its non-VA home loan programs. As a full-service lender, you can work with a loan specialist to compare your options.

There is no set DTI requirement by the VA for home loan approval. However, borrowers with debt-to-income ratios greater than 41% may encounter a few more hurdles during the underwriting process. However, VA borrowers will need to meet VA residual income requirements, which are set based on your loan amount.

Additional documents typically include W-2s, recent pay stubs and bank statements.

Is Veteran United safe? ›

Consumers should take into consideration the company's size in relation to its complaint volume. BBB has determined that the complaints received against Veterans United Home Loans are normal for its industry and the company has been responsive to all concerns brought to its attention.

Veterans United Credit Scoring

We will use the median (middle) of the three scores as your credit score for loan qualification purposes. For example, if your Equifax score is 600, your Experian score is 620 and your TransUnion score is 625, we would use the 620 from Experian as your score.

The Origination Fee

The VA loan origination fee rule limits the amount a lender can charge for originating a VA loan to 1% of the loan amount. VA lenders can either charge you a flat 1% fee or itemize your loan origination fees, so long as they don't exceed 1%.

Giving Our Best to Serve the Bravest

Veterans United grows to more than 2,400 employees and 25 offices across the country.

If you do not wish to receive any communication from Veterans United Insurance, you may request to be placed on our internal Do Not Call list. To do this please call us at 1-833-252-8030.

You can unsubscribe at any time by clicking the link at the end of the email or if your prefer you can call the Supporter Care Team on 020 8780 7500 or fill out our contact form with your contact preference and we'll be happy to make the changes you request.

Contact Veterans United at 573-876-2600 or Toll Free at 800-884-5560.