CVS Interview Questions [+Best Answers] (2024)

If you are looking for CVS Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense, however with a small amount of preparation you can ace the interview.

Here we will discuss how to successfully answer CVS Job Interview Questions

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

CVS Interview Questions and Answers

1. Can you tell me about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for CVS?

• State you feel you have excellent communication skills which will allow you to work well with customers.
• State why you prefer CVS better over its competitors
• Mention any future career goals you may have in the healthcare industry and why working at CVS will help you reach those career goals.

3. Why should CVS hire you?

Possible Answers are

• State any related experience you have working at a drug store, retail, customer service, or sales.
• Mention you are a quick learner and work well under pressure.

4. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

5. What can you tell us about CVS?

• CVS Pharmacy is the largest pharmacy in the United States.
• CVS sells prescription drugs, over-the-counter medications, a wide assortment of general merchandise, cosmetics, photo finishing services, greeting cards, convenience store food, and seasonal merchandise,
• It was originally named Consumer Value Store and was founded in Lowell MA in 1963.
• The parent company is CVS Health.

6. Who are the competitors of CVS?

• Its competitors include Walgreens, Rite Aid, Safeway Pharmacy, Walmart, and Albertsons Pharmacy.

Strengths and Weakness Interview Questions

7. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

8. What is your greatest weakness?

Customer Service Interview Questions

9. How would you deal with a difficult customer?

1. Listen and let the customer vent.
2. Show the customer you care.
3. Don’t blame the customer or the company.
4. Try to solve the problem or find someone who can.
5. Don’t make promises you can’t keep.
6. Finally, it is important not to take it personally. If you get upset you will take it on future customers.

10. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

11. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

12. Tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we didn’t have a specific dessert, but the restaurant next door did, so I got it for the customer.
• Here’s another example: I worked at a fast-food chain in my last job. There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he began to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Behavioral Interview Questions

13. Can you tell us about a conflict you had with a co-worker and how did you resolve the situation?

• It is only natural to have conflicts at work. What is important is how you resolved it. Be sure to review your resume and think of a conflict that had a positive outcome.

14. Have you ever been in a situation where you had a big workload and felt overwhelmed? How did you deal with it?

• State the situation, and state how you prioritized it and why. Don’t be afraid to say you always reached out for help when necessary.

15. Can you tell me about a mistake you made in your last job?

• Mistakes happen but don’t say you covered it up. State that you learned from your mistake and became a better employee.

Additional CVS Interview Questions

16. How do you feel about standing on your feet for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

17. Why did you leave your last job?

18. What motivates you?

19. How did you find this job?

• Interviewers ask this question because they want to hire someone specific for the job. If possible, mention that you have been actively monitoring jobs on the company’s website and applied for the role.

What should I wear to a CVS Interview

CVS Cashier Interview Questions

• Why do you want to be a cashier?
• Why should we hire you as a cashier?
• How would you deal with a difficult customer?
• What hours can you work?
• How was your attendance at your last job?

CVS Interview Questions Pharmacist

• What inspired you to become a pharmacist?
• Why should we hire you as our pharmacist?
• How do you keep up to date in the pharmacy field?
• How would you continue to give excellent customer service when the pharmacy becomes extremely busy?
• Have you administered vaccines in the past?

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• The Behavioral Interview
• Interview Tips
• Search for Jobs